This two-day course gives VMware vRealize® Operations™ administrators the skills to perform basic troubleshooting tasks. The course also gives administrators the skills to ensure that their vRealize Operations instance meets its use-case objectives of continuous performance optimization, app-aware intelligent remediation, and integrated compliance. The hands-on training provides an overview of the tools and processes available to ensure a vRealize Operations deployment is running in a healthy state.

By the end of the course, you should be able to meet the following objectives:
• Identify the vRealize Operations components affected in typical troubleshooting scenarios
• List the environmental and operational factors that can generate problems in vRealize Operations
• Use self-monitoring tools to assess and troubleshoot operational issues in vRealize Operations
• Access CLI-based tools to assess and troubleshoot operational issues in vRealize Operations
• Use the vRealize Operations API tool to retrieve cluster data and perform actions
• Retrieve and review log files associated with specific vRealize Operations components
• Use available tools to troubleshoot problem scenarios in vRealize Operations
• Identify the best practices to ensure a vRealize Operations instance remains in a healthy state
• Locate resources to help you troubleshoot vRealize Operations

System administrators tasked with maintaining a vRealize Operations cluster

This class requires system administration experience with vRealize Operations deployments or completion of the following course:
• VMware vRealize Operations: Install, Configure, Manage [V8.2]

1. Course Introduction
• Introduction and course logistics
• Course objectives

2. Running a vRealize Operations Instance
• Identify the components of a vRealize Operations cluster
• Identify common problems that affect vRealize Operations
• List the environmental and operational factors that can affect vRealize Operations
• Identify the affected components

3. vRealize Operations Troubleshooting Tools
• Use vRealize Operations self-monitoring tools to troubleshoot problems
• Use CLI tools to troubleshoot vRealize Operations problems
• Identify the log files used by individual vRealize Operations components
• Run commands to analyze vRealize Operations log files
• Use the vRealize Operations API tool

4. vRealize Operations Troubleshooting Scenarios
• Use relevant tools to troubleshoot problem scenarios

5. Maintaining vRealize Operations
• Use best practices to ensure the vRealize Operations cluster remains in a healthy state
• Back up and restore vRealize Operations
• Identify vRealize Operations troubleshooting resources